Click Sign In to claim your UC San Diego Zoom Pro account using Single Sign-On (SSO).Download Zoom for your computer or mobile device.If you need capacity greater than 300 attendees, Zoom Large Meeting and Zoom Webinar licenses are available.Īnyone in the world can join a Zoom meeting, but only a host can start/schedule meetings. It can be used from any computer, laptop, tablet, or phone, and it works on PC, Mac, Android and iOS devices.Īll campus faculty, staff, teaching assistants and enrolled students currently have Zoom Pro Meeting accounts. Zoom allows for video, audio, and screen sharing between participants. For questions about how to properly authenticate, visit the Getting Started links below or use this link to sign in. You will receive an email confirmation when the account owner responds to your request.If you are having problems logging in to Zoom, make sure you are using current UC San Diego Zoom accounts and signing in with Single Sign-On or Google authentication. If they do not respond to your request, you will automatically become the account owner after 7 days. When approving or denying the account ownership transfer requests, the owner will be asked for additional verification before completing the request. The account owner can approve or deny your request for 7 days. You will see confirmation that you have requested account ownership. Note: If there are no admins on the account, members will have the option to request becoming the account owner. This does not apply to accounts which are eligible for a CSM, who will need to contact their CSM or account executive for assistance. If the owner does not respond to any of the emails within the 7-day period, then the admin becomes the account owner. During the 7-day period, Zoom sends emails daily to the account owner for approval (until the account owner responds). The account owner has 168 hours (7 days) to respond. How to request to be the account owner (Pro accounts only)Īccount admins on Pro accounts can request to be the account owner, which will email the account owner for approval. You can continue the process or cancel it. If you have Zoom Phone licenses/numbers and the new account owner does not have a Zoom Phone license, you will see a prompt notifying you that your Zoom Phone license/numbers will be transferred to the new owner.The new owner's email address will be listed on the Account Profile page and the old owner will now be an admin.In the navigation menu, click Account Management then Account Profile.Note: If needed, the new owner can remove the old owner from the account. Change their User Role from Member to Admin.Click Edit at the end of the row for the user you want to change to an admin. Note: They need to confirm their Zoom account and move from the Pending to Users section before you can give them admin privileges. Click Add Users to add the new owner, if they aren't already a member in the account.In the navigation menu, click User Management then Users.How to make the new owner an account admin If no admins exist on the account, members will have the option instead. Note: Admins on Pro accounts that are not eligible for a CSM can also request to be the account owner. Free with Credit Card, Pro, Education, Business or API Partner account.Prerequisites for changing the account owner How to request to be the account owner (Pro accounts only).How to make the new owner an account admin.You can check who the owner of your Zoom account is from the account profile page. You will be required to verify your identity, relationship to the account, and billing information for your request to be considered. If the account owner is no longer with the company and you cannot access their email, contact contact Zoom Support to change the owner. If the account owner is no longer with the company and you still have access to their email address, you can reset their password to gain access to the Zoom account. Admins are not able to make this change, although if it is a Pro account, they can request to be the owner. Only the account owner can change the account owner. If you are the current account owner, you can change the owner to another user on your account.
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